Airport Job in Qatar

Airport Job in Qatar

Airport Job in Qatar

Location: Doha

Type: Full-time, Permanent

Working Hour: Casual

 

QR22447 – Airport Operations Agent | Discover Qatar | Doha

Organization: Qatar Airways

Job Function: Commercial

Division: Commercial (Division)

Employment Type: Full Time – Permanent

City: Middle East | Qatar | Doha

Airport Job in Qatar

Qatar Airways

Welcome to a world where ambitions fly high.

From experienced pilots to dynamic professionals embarking on new careers, Qatar Airways is searching for talented individuals to join our award-winning team.

We take pride in our people—a dynamic and culturally diverse workforce is essential to why we are one of the finest and fastest growing airlines in the world.

We offer competitive compensation and benefit packages.

About Your Job:

Discover Qatar is the destination management division of Qatar Airways and proud partner of National Tourism Council. Through partnerships with other outstanding individuals and organizations, our task is to advance Qatar as a premium tourist destination.

As an Airport Operations Agent, you will be responsible for delivering exceptional service in all areas of the unit in which assigned. You will provide effective operational support to the Senior Airport Operations Agent and to assist the team members.

Your key accountability includes:

  • Provide assistance and face-to-face DQ customers services at assigned locations within Hamad International Airport, including Check-in counters and Transit areas.
  • Assist customers with rebooking city tours when required due to cancelled or delayed flights or misconnections.
  • Provide feedback and updates to the Senior Airport Operations Agent and is in full compliance of company policy and procedures and streamline the process to provide a seamless flow and a memorable experience to all DQ (Discover Qatar) customers throughout the course of their journey.
  • When necessary, provide special assistance to customers with special needs or young travelers and senior citizens
  • Check minor complaints from passengers and escalate out of hand situations to the Senior Team Members promptly when required.
  • Adheres to email and communication protocols, acknowledges change as set by the company.
  • Perform other department duties related to his/her position as directed by the Head of the Department

 

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Join us and discover your Passion. You will have the opportunity to contribute to the direction & growth of inbound tourism into Qatar.

About You:

You will hold High school graduation however Diploma in Travel and Tourism would be an advantage. You will hold a minimum of 2 years as work experience in Travel and Tourism.

You will require proven knowledge and understanding of Qatar history, geography, growth and development. Possessing previous sales experience will be an advantage. You will have comprehensive knowledge of MS Office Tools ( i.e Word, Excel , Power point and Outlook)

To be successful in this role, you must have high level of customer services skills, strong problem-solving skills and be capable of performing well under pressure. Excellent command of English spoken and written is essential for this position. Knowledge of additional European and Russian languages such as Russian/ Croatian/ French/ German/ Italian / Spanish would be an advantage.

Note: you will be required to attach the following:
1. Resume / CV
2. Copy of Passport
3. Copy of Highest Educational Certificate

Airport Job in Qatar

Kindly visit company’s website from HERE [] to apply Directly or you can find other opportunity from our website.

Airport Job in Qatar

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